Getting Help

Getting help for the Worklist Manager is easy. First, you can get specific help for approvers by clicking Help icon in the right corner of your Worklist or the Transaction Summary screen.

If you're having a technical problem, the best thing to do is submit a HelpSU request online using the Request Category: Administrative Applications and the Request Type: Worklist Manager. When you submit a ticket online this way, be sure to include the text of any error messages the system gives you. It may not mean much to you, but it helps the support team troubleshoot what happened. You also have the option of calling 5-HELP to have the help desk team submit a ticket for you.

Next Topic: Summary >>