Apple iPhone™ at Stanford
New iPhone 3G coming July 11!
Many of you have already submitted orders for the new Apple iPhone 3G—either for new phones/service or for replacement phones/service upgrades. Beginning July 11, IT Services will begin to place your orders through our business partner, Movero, who will ship the phone directly to the subscriber.
Delivery time during the first weeks that the phone is available may be as long as two weeks—potentially longer if the order includes migration of a phone number from another carrier. As demand normalizes and processes get worked out, we hope to return to our regular service commitment of five to seven days.
Please note the following:
- Unlike personal purchases, an iPhone 3G purchased through Stanford will be pre-activated by our business partner, Movero. The phones will then be shipped directly to the subscriber at the address specified when you placed the order. When received by the subscriber, final activation will be done online through iTunes.
- Stanford's service desk will not be able to activate the iPhone 3G.
- For upgrades, please include the 20-digit number on the SIM card in the old phone (it usually starts with 8901) when you place the order in OrderIT.
- If you have not yet placed your order, we advise waiting until pricing and procedures have been confirmed and the OrderIT web site has been updated for the iPhone 3G. We expect these all to be in place by early next week.
iPhone 3G
Apple Inc. released its highly-anticipated iPhone on June 29, 2007 to unprecedented demand. Part cell phone, part personal computer, part iPod™, the iPhone includes an email client, a full-featured web browser, and a wireless card that will enable people to easily connect to many popular Stanford services.
Phones:
- 8GB iPhone
- 16GB iPhone (specify black or white)
Security
When your iPhone is set up, it will contain your personal email, text messaging, phone, and even some Web cookies and authentication credentials. This allows quick access to all of these services. If your iPhone is lost or stolen, a user would still be able to access all of these features.
To help prevent unauthorized use, IT Services recommends setting the Passcode feature on the iPhone. To set a passcode:
- Tap the Home button and then tap the Settings icon.
- Tap General.
- Tap Passcode Lock.
- Enter a 4-digit passcode. Enter it again to confirm.
- Tap Require Passcode and select a time from Immediately to 1
hour.
Note: Shorter times are more secure.
- Tap the Home button to return to the Home screen.
Without the Passcode, an unauthorized user would be unable to make calls, access email, send text messages, or visit web sites.
It is not possible to require an email password each time you check mail using the iPhone email application. Anyone with access to your iPhone would be able to check your email and send messages from your account.
Stanford webauthed web sites, or other web pages that use a login ID and password, will retain your login credentials. The time your credentials remain valid varies. Safari does not "quit" (and cancel your credentials) when you leave the program on the iPhone. To manually quit Safari, hold down the "Home" button for five seconds. This will cancel any Stanford webauth credentials.
Support
When the iPhone was released, IT Services tested and documented compatibility with centrally-provided resources such as Stanford's wireless network, email systems, and web authentication system. Our findings are listed below, and are updated as we learn more. Note that IT Services can provide only limited support for other systems and applications.
Software and Security Updates
Apple will occasionally provide software updates for the iPhone. These may contain critical security patches, bug fixes, and new software features.
To check for an update, connect your iPhone to your computer and open iTunes.
Testing indicates that the iPhone's email client is fully compatible with Stanford's email system. We have developed some basic, preliminary information you will need to configure the email program.
Group IMAP Accounts
Group IMAP accounts are configured slightly differently from the iPhone email client. Instructions are available to configure the iPhone for a Group IMAP account.
Calendar
The iPhone's built-in calendar application does not automatically sync with Sundial. However, you can access the Sundial web client (http://sundial.stanford.edu) using the Safari browser.
Wireless Network Registration
In addition to AT&T's Edge data network, the iPhone can connect to available wireless networks for faster data transfers. You will need to register your iPhone's wireless card in order to connect automatically to Stanford's wireless network. As part of the registration request, you'll need to provide your iPhone's "MAC" address (a unique network identifier):
- Tap the Home button and then tap the Settings icon.
- Tap General.
- Tap About.
- Scroll down to Wi-Fi Address and carefully copy down the number displayed there.
- Tap the Home button to return to the Home screen.
To register, contact your Local Network Administrator; include the Wi-Fi address/MAC address in your request. If you are a student living in an on-campus residence, you should contact your RCC. Students living off campus can submit a HelpSU Request.
Stanford Library Proxy
Some references, journals, and sites at the Stanford Library require a Stanford IP address to allow access. If you are off campus, you may not arrive at the library via a Stanford IP address. These settings will allow you to authenticate as a valid Stanford student, faculty, or staff member and access library resources from off campus locations. Instructions are located here.
Administrative Applications
The Safari web browser included with the iPhone does not include support for Java, so administrative applications like Kronos that require Java will not work. Other HTML-based applications may work but this has not been tested by Administrative Systems and will likely not be certified by the application vendors.
Other Applications
- The iPhone includes a VPN client, but it is not compatible with the Stanford VPN service.
- There is no iPass client available for the iPhone.
Accessories
A selection of iPhone accessories have been made available through Stanford's Campus Wide Agreement with Apple. Products can be browsed via the Departmental Purchases web page by clicking on the "Online Apple Store for Stanford Institutional Purchases" link. Once at the Apple Store, click on the "Special Products" section on the right-hand side to view the accessories.
