• QUICK LINKS
  • answers.stanford.edu
  • apple.stanford.edu
  • computing.stanford.edu
  • courses.stanford.edu
  • datarates.stanford.edu
  • dell.stanford.edu
  • departmentphone.stanford.edu
  • email.stanford.edu
  • ess.stanford.edu
  • helpsu.stanford.edu
  • myitserviceshelp.stanford.edu
  • orderithelp.stanford.edu
  • software.stanford.edu
  • studentphone.stanford.edu
  • techtraining.stanford.edu
  • tools.stanford.edu
  • unixcomputing.stanford.edu
  • vpn.stanford.edu
  • web.stanford.edu
  • windows.stanford.edu
• SERVICES
  • IT Services Only
  • All Campus Providers
    → computing.stanford.edu
• GETTING HELP
  • Stanford Answers
  • HelpSU: IT Help Desk
  • Training
• PROJECTS
• ABOUT US
  • What We Do
  • Organization Chart
  • Strategic Plan
  • Jobs
  • Contact info
  • Service & System Metrics
• INTERNAL
• SEARCH

  • Search IT Services:
     

• IT Services
• Telephone Service for Faculty & Staff
• Voice over IP
• Equipment User Guide
• IP Phone 2001
• Hold

Hold

This feature is used when you are talking on one line and another call arrives on another line. You can retain the original call by putting it on hold while you answer the second call.

Place a Call on Hold

• Press the Hold key. The phrase “Call Held” appears on the screen.

Retrieve a Call on Hold

• Press the Line key.