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• Placing Calls

Placing Calls

Local Area Calls

To Reach Another Stanford Telephone

Dial the last five digits of the telephone number.
For example, if the number is 725-4636, dial 5-4636 (this is the 5-INFO number).

Note: The Stanford system serves the University, the Medical Center, and on-campus student residences. Stanford phones have 7-digit numbers beginning with 723, 725, 497 or 498. Note that from a non-Stanford phone, a caller must dial your full 7-digit phone number to reach you; non-Stanford callers cannot dial a five-digit number to reach you.

To Reach An Off-campus Phone Within the Local Area

AREA CODE 650
Dial 9 + seven-digit telephone number.

AREA CODE 764, 408, 669 or 510
Dial 9 + 1 + area code + seven-digit telephone number.

Note: The Local Area telephone line subscribers includes locations within a 12-mile radius from Stanford - or - a 21-mile radius from Stanford, depending on the service you ordered.

To Reach 9-1-1 Emergency Services

Dial 9 + 911.
Connects to the Palo Alto 911 dispatch for a medical/police/fire emergency.

Long Distance Calls

Area Code 650 Outside the Local Area

Dial 9 + 1 + 650 + seven-digit telephone number ...

You hear three beeps followed by a dial tone and must enter your 7-digit authorization code before the Stanford system processes the call.

Outside 650 Within the U.S. & Canada

Dail 9 + 1 + area code + seven-digit telephone number ...

You hear three beeps followed by a dial tone and must enter your 7-digit authorization code before the Stanford system processes the call.

International: Direct Dial Countries

Dial 9 + 011 + country code + city code + telephone number ...

You hear three beeps followed by a dial tone and must enter your 7-digit authorization code before the Stanford system processes the call.

International: Non-Direct Dial Countries

To call a non-direct dial location, dial "0" for a Stanford operator or see the instructions see the next instructions below for calling card and assisted calls.

Billing to an Authorization Code

If you would like to bill a call to an authorization code (e.g., you are placing a Stanford-related business call from your residence and would like to charge the call to your department long distance authorization code), use the following procedure:

Dial *59 ...

You hear three beeps followed by a dial tone.

Enter your authorization code + # ...

You hear a dial tone.

Dial 9 + 1 + area code + seven-digit telephone number.

Calling Card and Operator Assisted Calls

Billing to a Pacific Bell or AT&T Calling Card (Domestic)

Dial 9 + 0 + area code + seven-digit telephone number ...

After a brief pause, you hear a burst of tone and must enter your calling card number, or wait on the line for an operator, before your carrier processes the call.

Billing to a Pacific Bell or AT&T Calling Card (International)

Dial 9 + 011 + country code + city  code + phone number ...

After a brief pause, you hear a burst of tone and must enter your calling card number, or wait on the line for an operator, before your carrier processes the call.

Billing to Another Calling Card (e.g., Allnet, MCI, Sprint)

Dial 9 + follow the instuctions on your calling card ...

Procedures for placing a call via a calling card vary from carrier to carrier. For additional information, call your carrier.

Billing to a Credit Card, Collect, or to a Third Party

Dial 200

After a brief pause, an operator comes on the line for the telephone number you wish to reach and billing information.

Note: Credit card, collect, and third-party billing calls placed using this procedure are carried by Sprint. You cannot charge third-party calls to a Stanford telephone number. Also, such calls require that the operator receive authorization from the party being billed. For rates, dial 200 and ask the operator, or call Sprint customer service at 1-800-786-5050.

Information for Stanford

Information for Stanford University and Medical Center is provided by the Stanford Operator.

Dial 0

Directory Information

Information for Area Code 650

Dial 9 + 411

After dialing, you hear three beeps followed by dial tone and must enter your authorization code before the Stanford system processes the call.

Note: Calls to 411 are charged $0.46 per call.

Information for Other Area Codes

Dial 9 + 1 + area code + 555-1212

After dialing, you hear three beeps followed by dial tone and must enter your authorization code before the Stanford system processes the call.

Note: Information assistance calls for area codes 408, 415, and 510 are charged $0.46 per call; for all other area codes, the charge is $0.90 per call.