Net-to-Switch
Overview
Fast, reliable network access has become increasingly important to research and instruction, and to the administrative applications which run the daily business of the University. As the need for highly reliable network access has grown, support of existing network infrastructure and planning for the future has become increasingly complex.
The Net-to-Switch program is a centralized service model with support for internal and external network infrastructure. In the past, most departments provided their own support for internal network infrastructure (connectivity and routing/switching equipment within a building) or paid for third-party support. External network support and infrastructure, (connectivity out from a building to the SUNet backbone and the Internet) was provided by IT Services.
The Net-to-Switch program combines these two support functions into one service profile, providing academic and administrative departments with highly reliable network equipment and centralized, expert monitoring and support at a cost-effective price.
Services Provided
Through the Net-to-Switch program you get:
- A local area network (LAN) infrastructure audit. IT Services performs an initial inventory of your department's local area network equipment and connections. The audit identifies any equipment in need of upgrade or replacement. IT Services will assume support of your network equipment and replace it when needed, at no additional cost.
- Up-to-date network equipment. IT Services will fund new network equipment required to bring the department's network up to the current standard. For locations being added that do not have network equipment, IT Services will fund the purchase.
- Highly reliable network service. Net-to-Switch gives you the choice of top-of-the-line 10/100 Mbps or 10/100/1000 Mbps switches. IT Services provides 2nd level troubleshooting support for your network.
- 24/7 equipment monitoring and maintenance. IT Services monitors network equipment 24/7, and will diagnose and repair equipment problems or failures that affect an entire network or subnet as they occur.
- Local changes. Your Local Network Administrator (LNA) maintains control of patching active ports in the network closet. This allows for quick turnaround and flexibility in active port coverage.
- Network management and infrastructure planning. IT Services replaces and upgrades network equipment as necessary. Typically, network equipment is replaced due to obsolescence or failure every three to five years.
- Periodic reporting. IT Services utilizes sophisticated network analysis software to monitor and balance network load. Detailed monthly billing statements provide departments with the information they need to verify services and keep costs down.
Program Costs
Net-to-Switch program charges are calculated at a flat rate, per switch, per month. Fees are billed to the department on a monthly basis, and will appear on the monthly statement from IT Services. Current charges are:
| Service: 24 Port 10/100 |
Cost: $89.00 |
| 48 Port 10/100 1 | $164 |
| 24 Port 10/100/1000 | $126 |
| 48 Port 10/100/1000 | $247 |
| 12 Port Distribution2 | $162 |
1 48 port 10/100 switch also includes ability to activate
two gigabit ports for additional $300 per port.
2 12 port Distribution switch is only necessary in certain
network topologies.
Network Problem Reporting
To report network problems, submit a help request at http://helpsu.stanford.edu or call the Stanford IT Help Desk at 725-HELP(4357).
After hours or on weekends...
Report network problems to the Stanford Production Control Group at 723-1611.
Learn More
To learn more about the Net-to-Switch program, call the Stanford IT Help Desk at 725-HELP(4357).
