HelpSU for Support Staff
HelpSU and Remedy Applications
- Options for Connecting to HelpSU and Remedy Applications
- Log into HelpSU via Mid-Tier
- HelpSU News Center
User Training and Documentation
- Remedy 7 User Guide [PDF]
- Remedy Keyboard Shortcuts [PDF]
- Notifications in Remedy 7
- Reporting Job Aids
- Printing Job Aid
- Remedy 7 Inbound Emails Job Aid [DOC]
- Frequently Asked Questions (Stanford Answers)