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Windows Vista

is not yet recommended for use with Stanford administrative applications.
Vista at Stanford

Mac OS X Leopard

works with most desktop applications, but is not yet certified for admin apps like Oracle, Kronos, and PeopleSoft.
Leopard at Stanford

Getting Help

Submit a Help Request
ITHelp Self-help Site
More Help Resources
Support Organizations

Network Connections

Getting a Network Identity: Students in Dorms
In-Room Connections

provides information on connecting your computer in the dorms.

Resident Computer Coordinator

contains online directories of computing support staff serving the campus residences.

Getting a Network Identity: Faculty & Staff
Stanford Network Self-Registration

In many locations on the Stanford campus you can simply plug your computer into an active network jack and obtain a network identity by following a few simple instructions via your web browser (in these locations, unregistered computers’ browsers are automatically redirected to the Stanford Network Self-Registration service). Where this service is not available, contact a Local Network Administrator (LNA) for assistance (see next listing).

Local Network Administrators (LNAs)

SUNet ID required.

If you are a faculty or staff member in a University department outside the Medical Center (where local network support is provided centrally), your LNA is a member of your staff who is available to provide a network address for your computer and any help you may need with network hardware and software. LNAs, in turn, receive the support and assistance they need from IT Services network operations consultants. (If you are a student living on-campus, network support is provided by an RCC Resident Computer Coordinator. See separate listing.)

Configuring On-campus Network Connections

A direct connection to the network involves more than putting the wire from the back of your computer into the plate on the wall. Your computer needs to be configured correctly on one end, and the network must be ready to receive you on the other.

Connect a Mac

Instructions for configuring Macintosh systems to use services such as Email, World Wide Web, and MacLeland authentication.

Connect a PC

Instructions for configuring Windows systems to use services such as Email, World Wide Web, and PC-Leland authentication.

Connecting via Wireless

Wireless networking allows Stanford faculty, staff, students, and sponsored visitors to access SUNet resources securely from locations where wiring is not available.

Off-campus (Remote) Connections

If you don't have a direct connection to the network, you can connect remotely by dialing in with a telephone/modem (the most common technique) or by subscribing to a higher-speed dedicated service.

Stanford's DSL for Faculty/Staff

Remote SUNet Access over DSL provides a high-speed network connection and Stanford IP address to a faculty or staff member's home or off-campus location. The connection is comparable in performance and ease-of-setup to the one in the subscriber's Stanford office. DSL subscriptions are available only to faculty and staff and must be requested and paid for by the subscriber's department, at the department's discretion.

Stanford's Modem Pool

The University’s central dial-up service operates at 650-325-1010, providing access to University computer resources from off-campus locations. Note: As of September 2008, IT Services will no longer offer modem dial-up service.

Connect a Mac via Modem or DSL

This page, on the Essential Stanford Software site, includes links to instructions for configuring a Mac DSL or modem connection.

Connect a PC via Modem or DSL

This page, on the Essential Stanford Software site, includes links to instructions for configuring a Windows DSL or modem connection.

Information about the Stanford Network
Networking Systems

This is the place to go for general and technical information about SUNet and its services.

Internet2 Project

Stanford's Internet2 Web site includes an overview of Stanford's participation in the I2 project, including diagrams of network architecture and a list of projects that use this advanced network resource.

Related Services
Net-to-Jack Services

The Net-to-Jack program combines internal and external network infrastructure support into one service profile, providing academic and administrative departments with highly reliable network equipment and centralized monitoring and support.


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