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Hey, Stanford people! Do you need to put together a WebEx session but aren’t sure where or how to begin? Tried creating a session but got stuck?

As part of the Tech Briefing series, IT Services Technology Training offers an on-demand video demonstration of WebEx.

In this closed-captioned video, you’ll learn how WebEx software can facilitate:

• Holding “virtual meetings” without traveling across campus
• Effectively involving staff members who are working remotely
• Gathering groups quickly to review materials
• Leveraging colleagues at other institutions
• Delivering real-time lectures, demonstrations, and presentations
• Providing virtual office hours
• Administering quick-response remote desktop support assistance
• Encouraging cross-functional group collaboration

Follow this link to watch the video:
the video: http://bitly.com/webextechbriefing.

On February 3, 2012, the Stanford email and calendar servers are upgrading to provide added functionality and improved performance.

This major upgrade includes a number of changes and new features, including:

• Send email later: You can delay sending a message by setting a delivery date and time for the message. Click on the triangle next to the Send button to access this option.
• Undo option: An Undo option appears in the banner immediately after deleting or moving messages, contacts, or tasks. This lets you undo the previous action.
• Preview the Calendar in an email invitation: Calendar invitations now include a snippet from your calendar. You can see how a new meeting request fits into your schedule for the day without switching to the Calendar application.
• Streamlined New Appointment screen: The tabs for Schedule, Location, and Resources have been replaced by a single interface that will load the availability information of attendees as they are added. Hovering over the availability will show you the details of any meetings, provided you have permission to see it.
• Restore previously deleted items: You can self-restore messages, contacts, appointments and tasks that have been deleted from your Trash folder. Just right click on the Trash and choose “Recover Deleted Items.”
• People Search field: You can quickly search StanfordWho by entering a name or address in the People Search field. The search auto-completes as you type.

For information about these changes and many others, see the “What’s New and Different” web page:
http://itservices.stanford.edu/service/emailcalendar/web/whatsnew
or video:
http://itservices.stanford.edu/service/emailcalendar/web/whatsnewvideo

If you have any questions or if you experience any problems, please submit a HelpSU request: http://helpsu.stanford.edu/?pcat=zimbramail

Most people realize that you can use the mouse to select text by clicking and dragging.

Here are some tips for selecting text when using an office application (Word, Excel, PowerPoint, as well as a number of other programs, too! — including web tools like Firefox and Internet Explorer):

1. To select a word, double-click the word.
2. To select a paragraph, triple-click in the paragraph.
3. To select an entire document:
   1. Move the mouse pointer to the left of the paragraphs in your document. The pointer will change to an arrow pointing up and to the right.
   2. Triple-click. The entire document will now be selected.
4. To select a non-sequential series of text, hold down the Alt key (Option key on a  Mac) while clicking and dragging. This is particularly useful for selecting columns of text.
5. To select a sequential series of text, click at the beginning of the text to be selected. Then, press the Shift key and click at the end of the text to be selected.
6. To move text using the mouse:
   1. Select the text you wish to move.
   2. Click and drag to the new location.
   3. Release the mouse. The text will be in its new location.

Welcome to the IT Services Technology Training Techie Tips blog.

We’ll use this forum to regularly post tips you can use to enhance your experience and understanding of computers and technology!