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nail.gif (923 bytes)CAREER PLANNING

 
 
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Updated 01.31.1999

IMPROVING WORK RELATIONSHIPS*

Develop A Positive Attitude:  
Avoid negative thought and criticisms. 
Be less judgmental and more accepting of others. 
 
Do Not Jump To Conclusions:  
Gather as much information as possible. 
Reacting defensively to situations without knowing the whole story can cause misunderstandings.  So you should respond, and not just react.
 
Improve Your Communication Skills: 
Listen carefully and focus on the speaker's message.  This will allow you to respond appropriately and avoid misunderstandings. 
When the speaker is finished, state your understanding to ensure there is no misinterpretation.
 
Resolve Conflicts Early:
When a negative situation does arise, do not let it fester. 
Be direct, but courteous.
Develop a plan of action to address the problem with your co-worker. 
Then work together toward resolving it, before bringing it to your supervisor.
 
Set Boundaries:
Developing friendships with co-workers is a natural process.  However, it is important to set boundaries to ensure that the friendship does not interfere with your work.
Focus on your priorities at work, and try to limit personal discussions to lunch breaks or after work.
 
Treat ALL Co-workers With Respect:
Be respectful by paying attention, listening carefully, and responding appropriately.
Always be courteous and professional.
Regardless of the situation, try not to lash out or be rude.
Be open and honest about your feelings and allow others to do the same.
 
Understand And Accept Personal or Cultural Differences:
When you and a co-worker do not see eye-to-eye, try looking at things from his or her perspective.  You will both be more productive if you recognize the need for cooperation to reach common goals.
About Personality Differences...
About Cultural Differences...

 

*Source:   Adapted from
Mind & Matter--Improving Work Relationships
Managed Health Network, Inc.