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Moving In FAQ

Where do I check in?
How do I check in?
Can I be reassigned?

Where do I check in?

Check in at the Rains Office, which is in Building 3 of Rains Houses. From Campus Drive East, turn down Escondido Road towards Escondido Village and Mirrielees House; follow this road until you see a roadblock, then turn right into the Rains Parking lot. Drive two buildings and park. Walk around the second building; the Rains Office is in the one-story building around the corner from the fountain, right next to the mailboxes and laundry room.

How do I check in?

If you are properly registered and there are no holds on your account, just show us a photo ID and sign the check-in roster so that we can give you your keys. We'll give you a whole packet of useful information to help you get started.

I've been to my new apartment or have called in to get my assignment and want a different one. Can I be reassigned?

Well, it depends. Generally speaking, there are only two reasons the Rains Office Staff will consider reassigning you:

• You have a health condition which necessitates you living on a particular floor and which can be documented by a letter from your physician.

• You have safety concerns and feel unsafe living on the ground floor.

In both cases, whether or not you can be reassigned depends on the availability of an apartment which would meet your needs; for example, if there are simply no more apartments in the same residence code you received in the lottery that are off the ground floor, we will not be able to move you. If you are in a group, changing assignments is much more complicated, and it's not something we do lightly.

If you are not in a group and have discovered a long-lost friend who has the same kind of housing you do (e.g., 2-bedroom, male), have not yet moved in, and want to room together, we will consider rearranging the assignments. Please contact the Rains Office.

We will not even consider moving you for the following reasons, just out of basic fairness and maintenance issues, so don't even ask:

• location of the apartment in the complex

• floor (for reasons other than health or safety)

• floorplan (for "size" of the apartment--there is a pernicious myth that certain Rains apartments have big common areas and lots of storage. Believe us, that option doesn't exist in Rains...the only place it exists is off-campus and for three times the rent.)