Positive Effect of Negative Information
Posted in Knowledgebase, Research News on Jun 21st, 2011
STANFORD GRADUATE SCHOOL OF BUSINESS — Accent the positive; eliminate the negative. Besides being the lyrics of an old Bing Crosby song, that phrase has been conventional wisdom for generations of marketers. After all, why would you want consumers to hear anything negative about your product? But like a lot of conventional wisdom, it doesn’t [...]
