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As described on his blog, Stanford Professor Bob Sutton has been leading a workshop on spurring innovation, together with Professor Hayagreeva “Huggy” Rao and others. Customer Focused Innovation is the name of the program, in which executives spend mornings reviewing cases, theories and models and afternoons applying design thinking. Among their projects is a collaboration with a local Tesla motors dealer to improve the Tesla car ownership experience. Included in Sutton’s blog is a list of 21 things ‘that great bosses believe and do’ to lead innovation.
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