Heads in Beds, by Jacob Tomsky, is a notable Popular Business Book here at the GSB Library. Tomsky writes of his ill-fated, unintentional career in the hospitality world in fantastically hilarious detail. He writes of the hierarchy of hotel staff, General Managers moonlighting as pimps, joyriding in valet cars, and infamous guests. He also gives noteworthy tips like how to freely raid the mini bar, upgrade your room, and always, always tip to get what you want (and more!).
This eye-opening account of a luxury hotel worker sheds light on the inner-workings of the hospitality industry and leaves you armed and ready for your next overnight stay.
Heads in Beds TX911.3.F75 T66 2012 (Popular Business Books)