FAQ

Replacing lost book

I lost a book borrowed from the library. How much fine do you charge for lost books? May I buy a new version of the book to make up?

Answer: 

We charge a $75.00 replacement fee and a $5.00 non-refundable billing fee for each lost book. You may supply a replacement copy as long as it is an exact copy of the lost book. If you can supply a replacement copy, you will not have to pay the $75.00 replacement fee but you will be charged a $25.00 processing fee.


Reporting Book Jacket Mismatches in Searchworks

Question:
There is an incorrect book cover for a record I see in Searchworks. What can I do?

Answer: 

The images for our records are provided by Google Books, and may not match the title. You are welcome to report any problem to us through the FEEDBACK form from the link on the upper right toolbar. We will report this to Google, but we have no control on the ultimate outcome.


Research Assistants

Do you know of any research assistants that I can hire to help me?

Answer: 

Hoover Archives has a list of names - you can inquire through e-mail at archives@hoover.stanford.edu.


Returning library books

Do books have to be returned to the same library they were checked out at, or may they be returned to any of Stanford's libraries?

Answer: 

Yes, you may return books to a different library than the one from which they were charged out. The Libraries have arrangements to send books back to the owning library. However, if you can manage it, we recommend that you bring the books back to the owning library to ensure the book gets back to its proper library in a timely manner.


Spanish language newspapers in the Information Center

Question:
What Spanish language newspapers do we have (in print) in the Information Center?

Answer: 

See Selected Titles in North America (to the right of the IC desk) for:

Check Searchworks for online Spanish language newspapers, such as El Norte (Monterey, Mexico) and Reforma (Mexico City).


Stacks in Green Library: Where are they?

Stacks or stack area refer to the space in a library where the majority of library materials are shelved. There are 3 floors of "stacks" in the East Wing and 7 floors of "stacks" in the West (Bing) Wing. Green Library also has other locations so make sure your catalog record says the book is in STACKS.

Here is a map (not to scale) of the stack areas. Here is a Stack Directory by Call number. You can access this from your Mobile Phone too! (we also have pocket Stack Location Guides at the Information Center desk).


Stanford Bulletin and Class Schedule

Question:
Where can I get copies of the Stanford Bulletin and Class Schedule?

Answer: 

The Stanford Bulletin is available online. You can purchase a print-on-demand version for $25.00.

The Schedule of Classes is no longer being printed. The Bulletin's Explore Courses site lists courses and classroom locations for the entire University.


Stanford ZIP and Mail Codes

Question:

How can I mail something to a specific building at Stanford? I don't know what mail codes and ZIP codes to use.

Answer: 

The basic Stanford ZIP code is 94305, and you tack on the Stanford mail code after that. For example, the Law School's mail code is 8610, so you'd list the ZIP as 94305-8610. If you have a SUNet ID, you can see all of the mail codes here. If you don't have a SUNet ID, you'll need someone (like the folks at the Green Library Information Desk) to look them up for you.


Student library jobs

Where can I find library job postings?

Answer: 

You can find a complete description of open positions within SULAIR on the Jobs page. In the Job Location box, select University Libraries and Scroll to the top of the screen after clicking on the Search button.


Video Conversions

Question:
We need to convert VHS movies to DVD for use in class. I heard that Meyer library, 2nd floor has this kind of device. We also have an old 16mm film to convert to DVD. Is that possible?

Answer: 

There is a self-service facility you can access on the second floor of Meyer

In the Meyer cluster you will find equipment available for you to convert from VHS to DVD. Here is a complete list of their equipment.

The consultants at the Tech Desk on the second floor are wonderful and very helpful if anyone needs assistance.

It might also be advisable to check on copyright restrictions at http://fairuse.stanford.edu as well before making copies.

For 16mm film, you can use Monaco Film Labs and Video Services in San Francisco, 234 9th St. Phone: 415-864-5350