|
Frequently Asked Questions
(FAQs) |
| Question |
Answer |
| What is the difference
between ReportMart and ReportMart2? |
The ReportMart project
is divided into two portals: ReportMart by Brio
and ReportMart by Business Objects.
ReportMart by Brio: PeopleSoft
HR/SA and other non Oracle Financials Reports.
The url for this portal is reportmart.stanford.edu.
ReportMart by Business Objects:
Oracle Financials Reports. The url for this portal
is reportmart2.stanford.edu.
Many times we refer the ReportMart by Business
Objects portal as ReportMart2. |
| What is required to run reports in
the ReportMart2 portal? |
You will need a web browser, a network
connection, PDF Reader, and a valid SUNet ID to
run any reports from the ReportMart2 portal. Additional
information about the hardware and software requirements
can be found here. |
| Do I need the Virtual Private Network
(VPN) software to access ReportMart2? |
Only users who are running reports
using the full client will require VPN. You won't
need VPN if you are running the reports from the
ReportMart2 portal. |
| What is Webi? |
Webi is short for Web Intelligence.
Webi reports are the type of reports that you can
run and view data from your web browser. |
| What is a red screen? |
A red screen is a Business Objects
server error. It typically looks like this.
If you have encountered a red screen, please write
down the error number and send it to us via a HelpSU
ticket. To resolve the red screen problem, you just
need to log out your session and go back in. If
you still encounter the red screen, just submit
a HelpSU ticket. |
| What are some of the known issues? |
We have put together a page to document
all the current known
issues. |
Is there anything that will be
downloaded from the Business Objects server to
my computer?
Does Business Objects require a plugin? |
If you use the Create Document feature
on the portal, you will be prompted to download
the web panel, a Java applet from the server to
your local computer. You won't need the web panel
if you don't ever use this feature. |
| I don't get any values when I do
a Show Values. What's wrong? |
You will not get any value in the
Show Values prompt if you don't have the authority
to see the data. Submit a HelpSU ticket if you think
you are supposed to have access to the data. |
| I don't get any data after entering
a value at the prompt. What's wrong? |
You will not get any value in the
Show Values prompt if you don't have the authority
to see the data. Submit a HelpSU ticket if you think
you are supposed to have access to the data. |
| I get an "Unknown error when
refreshing prompts (10480)." What's wrong? |
This error tells you that there is
something wrong with the connectivity between the
report and the server. Submit a HelpSU ticket and
report this problem to us. Please let us know which
report and the values you are using. |
| How do I configure my account to
run the reports in PDF? |
You can view your reports in PDF
or html. Click here
for instruction on how to configure your account. |
