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Eom SB, Arbaugh JB. Student satisfaction and learning outcomes in e-learning : an introduction to empirical research. Hershey, PA: Information Science Reference; 2011. Abstract

"This book familiarizes prospective researchers with processes and topics for conducting research in e-learning, addressing Theoretical Frameworks, Empirical Research Methods and Tutorial, Factors Influencing Student Satisfaction and Learning Outcomes, and Other Applications of Theory and Method"