In order for us to assist you in planning your meals, we ask that you read the following information and familiarize yourself with our policies and procedures. Please do not hesitate to contact us should you have any questions.
DINING PACKAGE A:
Dining Package A consists of breakfast, lunch and dinner, served in the dining areas where the conferees are assigned to eat. Anyone living in residence is required to take a full Dining Package. A Dining Package starts with the next available meal after check-in, and ends with the last available meal prior to checkout.
DINING PACKAGES B OR C (COMMUTER PLAN):
Dining Packages B or C are dining plans for commuters and are available to individuals not staying on campus. Charges for Dining Packages B or C are based on the number of commuter meal cards ordered. Only unused cards that are returned will be credited to your account. Commuters bringing their own food must consume their meal outside the dining area. The dining areas are reserved for paying customers only.
Your attendees will be identified at the dining hall by their meal cards. They must have their meal cards or guest meal tickets to enter the dining hall. These meal cards are non-transferable. Lost meal card replacement will be charged to the conferee at $15.00 per card.
GUEST MEAL TICKETS:
While Stanford Dining welcomes guests who may be joining you during the conference, we require that all guests use meal tickets or pay by credit card at the dining hall. Guest meal tickets must be purchased in advance. Unused tickets must be returned to the dining conference manager at the reconciliation meeting or within three days after your program ends in order to receive credit for the unused tickets.
For flexibility, conference groups may omit one meal per week (1 per 7 days) throughout their conference. Conferees having ten (10) meals or less do not have the option to omit a meal.
You may substitute a meal in your Dining Package with a catered function of equal or greater value through Stanford Catering only. The dining conference manager must be informed three (3) business days in advance if you are substituting a Dining Package meal with a meal catered by Stanford Catering. Failure to properly inform the dining conference manager of your substitution will result in being charged for both the Dining Package meal and the catered event.
We reserve the right to move groups, due to operational need, to an alternate dining hall. If unable to meet minimum numbers, you will be assisted with alternative dining options.
The dining halls have an open seating policy, so please note that you will be dining with other groups. Any question regarding seating specifics should be directed to your dining conference manager or dining manager.
Conferences are required to adhere to the reservation time listed in their contract. If you arrive late to a meal, please check with the dining manager before entering the serving area. The manager will let you know the next available time that you can enter the serving area based on the schedules of other groups.
SPECIAL DIETARY NEEDS:
Stanford Dining will make every possible effort to ensure your dietary needs are met. If you have special needs, please consult with the dining conference manager or the dining manager prior to the start of the conference.
Stanford Dining will be happy to prepare a Bar-B-Q at the dining hall for your group with a minimum of 25 people. Any Bar-B-Q not hosted at the dining hall or their surrounding courtyards and fields must be coordinated through Stanford Catering. For more information, please see the Bar-B-Q menu for details.
Box Lunches can be ordered in advance and will substitute a lunch meal in the dining hall. Any box lunches ordered with less than 48 hour notice will be charged an additional $1.00 per box. Same day orders will be charged an additional $2.00 per box.
Stanford Catering is available for special meals, receptions, coffee breaks, registration refreshments and special events not provided by the dining halls. Meals provided by Stanford Catering are separate from meals included in the Dining Package, although a meal substitution may apply (see item 6 above). Final arrangements must be made through the Stanford Catering sales office at 650-725-1503. Additional items such as tables, chairs, and umbrellas are ordered through the Stanford Conference Services office. All catering delivered to campus residences, surrounding courtyards, Elliott Program Center, or Levin Field must be provided through Stanford Catering. No outside caterers are allowed to deliver food to Stanford Dining or Student Housing locations.
Campers under the age of 18 must be accompanied in the dining hall by camp counselors in a (1) one to (10) ten ratio. Counselors are responsible for the conduct of their campers while in the dining room. Counselors must ensure that campers bus their trays to the appropriate area at the end of meals.
Any and all damages caused by conference guests will be charged to the camp program.
STANDARDS OF CONDUCT:
Alcohol is not permitted in our dining halls unless arrangements are made with your dining conference manager.
All conferees will bus their own trays to the designated areas. Please contact your dining hall manager for special assistance.
Meals must be consumed in the dining hall unless arrangements have been made with the dining hall manager.
Throwing food or any other objects can lead to individual discipline, up to and including removal from the University.
Shoes and shirts must be worn at all times in the dining halls.
Roller skates or skateboards are not allowed in any dining halls.
Smoking is not permitted in any of the dining halls.
No pets are allowed in the dining areas. Service animals are welcome.