Mail and Package Policy
Stanford Conferences and Stanford Housing require all programs to establish a mailbox to receive mail for conference participants. This plan will improve the security of your mail and package deliveries and provide you with a consistent address that you can use throughout your summer conference tenure at Stanford, regardless of where you reside on campus.
Package deliver personnel will not be given access to the residences, which are secured 24 hours a day. Any packages mistakenly addressed to a conference attendee’s residence or Housing Front Desk will be returned to sender.
You can arrange with your carrier (e.g. FedEx, UPS, OnTrac, DHL) to hold your package at one of its service locations until you arrive. In this case, you will need to arrange your own transportation to pick up the package.
If you use UPS, you can request “Hold for Pickup” service, in which case your package will be delivered to the UPS facility of your choice and held for up to five days, free of charge. UPS will call you when the package arrives.
If you use FedEx, you can mark the “Hold at FedEx Location” box in the Special Handling section of your air way bill and indicate where the shipment should be held.
LOCAL MAILBOX OPTIONS
Stanford Post Office (only accepts USPS packages and mail)
531 Lasuen Mall
Stanford, CA 94309
The UPS Store (will accept any packages and mail, including USPS, FedEx, DHL, and OnTrac)
855 El Camino Real, Suite 13A
Palo Alto, CA 94301
ROBLE PACKAGE CENTER
If you choose to purchase a mailbox at the Stanford Post Office, packages sent via any carrier other than USPS or FedEx should be addressed as follows:
Roble Package Center
531 Lasuen Mall
# (insert your Stanford PO Box number here – do not use the words PO Box if the package is being sent to the Roble Package Center)
Stanford, CA 94305
All packages shipped via the US Postal Service will be accepted and held for pick up at the Stanford Post Office as part of your PO Box service. All packages sent via UPS, DHL, and OnTrac should also be addressed using the instructions listed above and will then be redirected to the Roble Package Center.
To better serve you as you receive packages at the Roble Package Center, we ask that you provide the Roble Package Center with an email and phone list of your primary on-site contacts so that your program staff can be notified when a package arrives. Your program staff or attendees that are expecting a package are responsible for tracking the package throughout the shipping process.
The Roble Package Center is open on Monday-Friday from 3:00-7:00 PM. It is located at Roble Hall at the back entrance facing Lake Lagunita. The staff at the Roble Package Center has limited access to golf carts to help you transport packages as needed. Large or heavy items may not fit in the golf carts at the Roble Package Center and your conference is responsible for transporting those packages to your on-campus residence.
Packages sent via FedEx will be delivered to the Tresidder Memorial Union FedEx office and should be addressed directly to that store (FedEx Kinko’s, Tresidder Union, 459 Lagunita Drive, Stanford, CA 94305). Please list your conference name and contact information on the airbill so they can contact you when your package arrives.