Learning & Organizational Effectiveness (L&OE) is committed to providing Stanford employees with high quality training opportunities. Courses offered through L&OE are in high-demand, with long waitlists, but we strive to reach as many staff as possible. To ensure participants receive the full benefit of training courses, we have updated our policies. Please carefully read our policies prior to enrolling in training. If you would like additional information about our policies, please contact Learning & Organizational Effectiveness, learningdev@stanford.edu, (650) 723-4635.
Training Support
We are here to support you! The majority of our courses include support for you before and after the training event. From goal setting activities and self-evaluations to coaching and resource sharing, our pre-work and follow-up is meant to help you succeed. To get the most out of your training experience, please take the time to complete the activities prior to training. If you have questions or need help, the Learning & Organizational Effectiveness department is available to provide guidance and support.
Cancellation Policy
We understand that work and life can be unpredictable, and there may be times when a participant needs to drop from a course. If you enroll in training and are no longer able to attend, you are able to drop the course free of charge within five business days or more notice. Course fees (if applicable) will also be refunded.
If you need to drop from a course within four business days, you will be charged $75 and the full course fee, if applicable.
In some instances, a supervisor may ask you to drop from the course due to an immediate work need. In these cases, the supervisor will need to okay a charge back to the departmental PTA for the drop fee as well as any additional course fees that may apply.
Late Policy
We hope you understand that it can be very disruptive to the learning process to have people enter class late or leave early. These disruptions are hard on the participants and can be very challenging for training staff to accommodate.
While we understand that circumstances beyond your control may arise, we hope you realize that our policies exist to ensure a high-quality experience free of disruptions to all participants.
To ensure you make it on time, you may want to arrive 30 minutes prior to the start of the course to allow sufficient time to: find a parking space, locate the classroom, meet the instructor and your fellow students, receive your course materials, and settle in to prepare for learning.
Course Fees
To date, the majority of courses offered through Learning & Organizational Effectiveness department have been at no cost to Stanford employees. In FY12 we are able to add additional courses by charging a small fee ($100; STAP eligible) for certain day-long offerings. Beginning in FY13, all training courses offered will include a nominal fee to help cover the cost associated with the training, and allow for expansion of the number of courses offered. The fee will be as follows:
If you are unable to attend a course due to fees, please contact our department, as scholarships are available on a case by case basis.
To Enroll in any Learning & Organizational Effectiveness course, program, or conference:
If you are enrolled in training and cannot attend, drop the course in STARS (instructions below) or contact our Training Coordinator, Katie Stoner at katie.stoner@stanford.edu or 723-4635.
To Drop from STARS:
- Login to Axess: https://axess.stanford.edu.
- Click the STARS (Training) tab.
- Click My Learning from the left menu.
- Click the Drop button next to the course title to cancel your enrollment. You will receive a confirmation email.
See Classroom Locations for a printable (pdf) map with directions to classroom training locations.
