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Computing Self-Help

• Stanford Answers
• SUNet ID Password Reset
• Resetting Your SUNet ID Password
• Changing Your SUNet ID Password
• Email Configuration Help
• Setting a Vacation Autoreply Message

Download Remedy Client Software for Windows

PC Users:

Remedy User 6.0 for Windows: Used by those with logins to the several Remedy applications at Stanford: HelpSU, BenefitSU, CR/DR Tracker, Code and Problem Tracker

• Download Remedy Windows Client with Necessary Add-On DLL
  
  
• Instructions for Installing the Remedy Client [MS Word]

Mac and Unix Users:

Mac and Unix users can use the web-based Mid-Tier application to access the Stanford Remedy applications. Mac OS X users must use Netscape 7.02 to access the Mid-Tier applications.