STARS Learning Center

STARS Frequently Asked Questions

STARS Learning Center > STARS Frequently Asked Questions

Introduction to STARS

  1. What is STARS?
  2. STARS? Aren't those the departmental contacts for telecommunication issues?
  3. Who uses STARS?
  4. When will I use STARS?
  5. Why should I care about STARS?
  6. How can I find out more about STARS?

Getting Started

  1. What do I need to login to STARS?
  2. Where do I find STARS?
  3. What browser can I use with STARS?

Using STARS

  1. What will happen to my training "history" in Prism? (i.e., the list of classes in which I enrolled via Prism Training Registration.)
  2. Does STARS show the classes that I have taken in the past or only those beginning with the change to STARS?
  3. Does STARS contain all training courses offered at Stanford?
  4. I've previously taken training at Stanford and it doesn't appear in my training history.
  5. How do I view and print my training record?

For Managers

  1. How can I un-enroll (i.e., drop) an employee from a course?
  2. I'm a manager. How can I obtain a list of classes that my employees have completed?

For HR Administrators

  1. How can I enroll a new employee in New Employee Orientation if the new employee does not yet have a SUNet id?

Introduction to STARS

  1. What is STARS?

    STARS is the replacement for PRISM Training Registration and the collection of separate compliance training “systems” across campus. It does NOT change the Stanford University academic course registration system or CourseWork.

  2. STARS? Aren't those the departmental contacts for telecommunication issues?

    No. Last year, when ITSS implemented the Pinnacle billing system for all ITSS services, what we called STARS (Stanford Telecommunications Account RepresentativeS) was changed to Department IT Contacts.

  3. Who uses STARS?

    In addition to staff, faculty and students, STARS is accessible by non-employees such as Consulting Faculty, Fellows, Visiting Scholars and volunteers. All that is required for access to STARS is a SUNet id.

  4. When will I use STARS?

    Beginning in Spring 2005, you will use STARS instead of PRISM Training Registration to register for classes.

  5. Why should I care about STARS?

    STARS:

    • is web-based and easy-to-use.
    • is accessible by anyone with a SUnet ID.
    • will enable you to view the course catalog online.
    • will enable you to view your learning history.
    • will enable you to build a training plan, for personal or career development.
    • will allow you to launch on-line training and track your results.

  6. How can I find out more about STARS?

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Getting Started

  1. What do I need to login to STARS?

    2. All that is required for access to STARS is a SUNet id.

  2. Where do I find STARS?

    3. You'll find STARS on the Axess Portal. Login to Axess and click on the "Training" tab.

  3. What browser can I use with STARS?

    4. Read the "What's Needed to Login" section of the Axess homepage for browser details.

    Macintosh Users: Note that Internet Explorer for the Macintosh is not supported for STARS web-based courses.

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Using STARS

  1. What will happen to my training "history" in Prism? (i.e., the list of classes in which I enrolled via Prism Training Registration.)

    2. PRISM Training Registration will continue to operate as is for reporting purposes only. In other words, you will still be able to access Prism Training Registration and examine (and print, if you wish), your Training History in Prism. For additional information, please visit: http://www.stanford.edu/services/techtraining/reg.html#history

  2. Does STARS show the classes that I have taken in the past or only those beginning with the change to STARS?

    3. STARS will include the records of all training starting with the 2004-2005 school year. For some classes, training records will be available for prior years in STARS.

  3. Does STARS contain all training courses offered at Stanford?

    4. No. At first STARS will only contain courses that were traditionally offered through Prism as well as a few others from select groups that agreed to join the project early on. (We refer to these providers as "early adopters.") Eventually more and more training groups will move their courses from their own systems to the join the STARS central system. The eventual goal is for STARS to be the University-wide system for most if not all training.

  4. I've previously taken training at Stanford and it doesn't appear in my training history.

    5. Starting with the 2004-2005 fiscal year STARS will include records of all PRISM training in addition to training records provided by our non-Prism early adopters. (See previous question.) A small set of classes may also be available in STARS for prior years.

    To view your STARS Learning History, click the "Learning History" link in the STARS Menu. Note that the default display in your Learning History covers only the past 3 months. You can adjust the date fields to display a longer period. For additional information regarding viewing your Learning History, view this self-running "Learning History" demo.

    If you registered for the course via Prism (or STARS), contact the course administrator for help. If you didn't register via STARS, contact the group that provided the training and ask if they eventually plan to move their course history into the STARS system.

  5. How do I view and print my training record?

    1. Login to Axess at http://axess.stanford.edu
    2. Click the Training Tab
    3. Click the Learning History link in the STARS Menu.
    4. You may then examine and print your training record.

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For Managers

  1. How can I un-enroll (i.e., drop) employees from a course?

    2. Unless you are an Enrollment Administrator, you cannot. However, if employees enrolled themselves in the Activity, they have the ability to drop the course themselves. If they were enrolled in the Activity by someone else (e.g., an Enrollment Administrator), they can email the "Contact" for the course and request to be dropped. The "Contact" name is a hyperlink that appears in the upper right-hand portion of pages listing Activity details.

    Contact example

  2. I'm a manager. How can I obtain a list of classes that my employees have completed?

    3. A "STARS Learner History" report is available within the "Training and Registration/STARS Learner Information" section of ReportMart. To request access, please submit a HelpSU ticket.

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For HR Administrators

  1. How can I enroll a new employee in New Employee Orientation if the new employee does not yet have a SUNet id?

    2. Please see the following URL for information:
    http://hradmin.stanford.edu/hire/orientation_reg.pdf

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