• QUICK LINKS
  • answers.stanford.edu
  • apple.stanford.edu
  • computing.stanford.edu
  • courses.stanford.edu
  • dell.stanford.edu
  • departmentphone.stanford.edu
  • email.stanford.edu
  • ess.stanford.edu
  • helpsu.stanford.edu
  • ithelp.stanford.edu
  • myitserviceshelp.stanford.edu
  • orderithelp.stanford.edu
  • software.stanford.edu
  • studentphone.stanford.edu
  • techtraining.stanford.edu
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  • unixcomputing.stanford.edu
  • vpn.stanford.edu
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  • windows.stanford.edu
• SERVICES
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    → computing.stanford.edu
• GETTING HELP
  • Self-Help Web Site
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• PROJECTS
• ABOUT US
  • What We Do
  • Organization Chart
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• INTERNAL
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• IT Services
• About Us

About Us

What We Do

IT Services manages the University’s central information technology infrastructure and provides hundreds of services and applications for use in academic and business activities. Support is provided in four layers:

• Participation and client-focused leadership in institutional IT planning, including strategies for data center expansion, centrally managed storage and backup, and business continuity and disaster recovery.
• Applications and services for departments and end-users, from email and calendaring, to wireless connectivity and web authentication, to Windows and Linux server hosting—all supported by a front-line help desk, contract-support consultants, online self-help, and training.
• Applications and services that support other campus service providers, including the help desk, change management, and network registration systems.
• A communications and collaboration infrastructure robust enough to support advanced network, voice, and web-based services.

Details about the IT Services organization, its people, functions, and responsibilities:

• Org Chart
• Organization Outline with Links to Group-level “What We Do” Pages.

Getting Help

For assistance, visit our Computing Self-Help web site or submit a HelpSU request. To find out about training resources and opportunities, visit techtraining.stanford.edu.

Service Information and Ordering

To learn about our services, or to place an order or request, visit our searchable catalog.

Reports & Metrics

Regularly updated reports on client satisfaction and the performance and availability of our systems and services are available on our Service & System Metrics page.

Employment Opportunities

Looking for a rewarding technology job with one of Silicon Valley’s largest employers? View our open positions.

Contact Us

Please submit a HelpSU request and let us know what we can do for you.