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• Nortel VoIP Service
• Msg/Inbox

Msg/Inbox

The Inbox logs incoming calls. It can store historical information for up to 10 of the most recent incoming calls. The list is displayed in order of the time the call was received, with the most recent call being at the top of the list.

The Inbox call list displays a telephone indicator to show whether or not the call was answered, enabling you to view missed calls. It also shows the time or date (the time is shown if the call was received on the same same day of viewing the inbox; otherwise the date is displayed), and a name or phone number.

The Msg (Message) function associated with this key is not used.

View Incoming Calls

1. Press the Msg/Inbox key.

View Call Details

1. Press the Msg/Inbox key.
   
   
2. Use the Up and Down navigation keys to highlight the call for which you want to view the details.
   
   
3. Press OK.
   
   
4. Press the Down navigation key to highlight item #2, Display and press OK.
   You will see the caller's phone number (if it is not blocked) and the Line that received the call. (For example, "Key 01" corresponds to Feature Key 1, which is always the phone's primary Line.)
   
   
5. Press OK to return to the Inbox menu or press Quit to return to the Inbox.
   
   
6. Press Quit to exit the Inbox.

Store an Incoming Phone Number in Your Directory

1. Press the Msg/Inbox key.
   
   
2. Use the Up and Down navigation keys to highlight the call you want to store.
   
   
3. Press OK.
   
   
4. Press the Down navigation key to highlight item #3, Store and press OK.
   
   
5. Use the Store menu to edit the call, if you wish. Use the Up and Down navigation keys to highlight a menu item and then press OK. After making your changes, press OK to return to the Store menu.
   
   
   • #1, Edit Number - use to make changes to the phone number.
     To save a non-Stanford number, use the Up navigation key to move the cursor to the beginning of the number so that you can add a 9 (for an outside line).
     
     
   • #2, Edit Surname - edit the caller's last name by using the dial pad keys that correspond to the letters in the name.
     
     
   • #3, Edit First Name - edit the caller's first name by using the dial pad keys that correspond to the letters in the name.
     
     
   • #4, Feature Key Format - use to select the format in which you want the call saved.
     Use the Left and Right navigation keys to scroll through the available formats.
     
     
6. Use the Down navigation key to highlight item #5, Save on the Store menu.
   
   
7. Press OK to store the call in the Directory.
   
   
8. Press Yes to save the call.
   
   
9. Press Quit return to the Inbox.
   
   
10. Press Quit to exit the Inbox.

Return a Call from the Inbox

1. Press the Msg/Inbox key.
   
   
2. Use the Up and Down navigation keys to highlight the call you wish to return.
   
   
3. Press OK.
   
   
4. Highlight item #1, Dial
   
   
5. Press OK.
   The predialed number is displayed. Make any necessary changes.
   Use the Up navigation key to move the cursor to the beginning of the number if you need to add a 9 or 1.
   
   
6. Press OK to dial the number.

Notes

• Only Incoming calls that last for two or more seconds are displayed in the Inbox.
  
  
• Use the the History menu to delete the call list in the Inbox. This will remove all of the call information from the Inbox; you cannot clear individual call information.
  

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