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STANFORD UNIVERSITY

INFORMATION TECHNOLOGY SERVICES

3-way Conference

This service allows you and two other parties to speak together in a three-party conference call. No changes to your current telephone service are required and no operator assistance is needed.

AVAILABILITY
This service is automatically available on all Stanford business telephones. You can use it 24 hours a day, 7 days a week.

COST
Billable calls will be reflected on your account.

Three Party Conference Procedure

The following are the procedures for establishing a Three-Party Conference call from Stanford telephone.

  1. Dial the phone number of the first conferee.
    After connecting with the first party, ask him/her to "hold."

  2. Press the Transfer Feature key.
    You hear three beeps followed by dial tone and the first party is placed on "conference hold."

  3. Dial the phone number of the next conferee.
    Wait for the party to answer and you can announce the call privately (that is, the first party cannot hear you).

  4. Press the Transfer Feature key.
    All parties are connected to the conference call.

Notes

  • If you disconnect and the other two parties remain on the line talking to each other, any continuing charges for billable calls are still billed to your account since you originated the call.

  • When dialing an off-campus conferee, remember to dial “9” for an outside line before dialing the phone number. If, after dialing the phone number, you hear three beeps followed by dial tone, it is a billable call. You must enter your authorization code before the Stanford system processes the call.

  • Either party you have connected to the conference call can disconnect at any time by hanging up. If you disconnect, the connection between the other two parties is also terminated unless one party is on a phone connected to the Stanford system. In the latter case, any continuing charges for calls are still billed to your authorization code since you originated the call.

  • If you receive a busy signal or no answer when calling the second party, press Transfer twice to reconnect to the first party. If someone answers the call but does not want to participate in the conference, wait for that party to hang up. Then press the Line key. You are reconnected to the first party.
Last modified Friday, 05-Feb-2010 05:17:21 PM

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