• IT Services
• Telephone Services for Faculty/Staff
• Single-line Phones & Features
• Accessing Features
• Consultation Hold

Using Consultation Hold on a Single-line Phone

Consultation Hold allows you to place a call "on hold," use your phone to call another party to consult privately, and afterward, return to the original call.

1. Press: Link or Flash
   You hear three beeps followed by dial tone and the call is placed "on hold."
   
   
2. Dial: phone number (of the person with whom you wish to consult)
   After the party answers, you can consult privately (i.e., the original caller cannot hear you). When you are finished, let the party hang up and you are automatically reconnected to the original call. If you receive a busy signal or no answer, press Link twice to reconnect to the original call.