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STANFORD UNIVERSITY

INFORMATION TECHNOLOGY SERVICES

Projects

In addition to providing day-to-day operation and support of services and products, the staff of Information Technology Services are engaged in scores of projects to expand and improve Business Affairs’ support for Stanford’s core teaching and research activities.

Oversight for the department’s projects is provided by the Portfolio Management Team, which identifies, prioritizes, authorizes, and controls project activities to achieve specific strategic business objectives. Once a project is approved, the Project Management Office (PMO) provides centralized and coordinated management, tracking, and prioritization. The PMO also tracks and provides tools and other support to projects that are managed non-centrally, within specific IT Services groups ("embedded" projects).

Information on the methodology and process for reviewing and approving projects are available on the IT Services Project Management Office Web site.

Highlighted Projects:

Access Control Enterprise System (ACES)

To support a secure campus and in response to public safety incidents at other institutions, Stanford launched a Security System Standards & Guidelines Program in FY07 to enhance campus security, crisis, and emergency response capabilities. This program launched projects to implement a campus-wide mass notification system, a siren system, and a centralized, integrated Access Control Enterprise System (ACES). The ACES project will select an access control system application and platform with flexible, modular components to serve the campus; establish an access control standard for new construction, renovations and retrofits of existing facilities; and implement a prototype of the new system in Residential and Dining Enterprises (R&DE) buildings.

The project is currently under way, with a pilot installation that went live in September '08, and will continue through FY '09.
its.stanford.edu/projects/aces/

Configuration Management Database (CMDB)

The Configuration Management Database (CMDB) implementation project will provide a consistent, single point of reference for key data in the IT Services production environment. It will serve as the data repository/reference to be used by all of the key processes in the Service Model for IT Services including incident, problem, change, and asset management. It will also provide a cross-functional view to data and will support teams whose role it will become to manage and improve process across the organization. The BMC Atrium CMDB sits at the core of the Remedy IT Service Management applications.

The project is currently under way and is expected to go live in the second quarter of FY '09.
its.stanford.edu/projectwiki/cmdb

Forsythe Data Center Capacity Expansion

IT Services is increasing the infrastructure capacity to meet our clients’ growing needs. Construction activities will take place inside and outside Forsythe Hall from August 2007, through March 2008.

Staff who work in Forsythe Hall will be impacted by the construction. Neighboring buildings—especially Polya (including the PHIL instructional lab in Polya 170B) and Turing Auditorium—will also experience an increase in noise level.

Throughout the course of construction, the project team will make every effort to provide as much advanced notice as possible regarding scheduled activities. Please work with your manager to determine the best work alternative on days when the noise level is high.

If you have any questions, please contact your manager. You can also contact Chai Ho, the cognizant IT Services project manager (725-9347) or Tom Prussing, the Forsythe Building Manager (725-6168).
it-services.stanford.edu/projects/forsythe/

Integrated Email & Calendar

The Integrated Email and Calendar implementation project replaces Stanford's current enterprise-wide email and calendar (Sundial/Oracle Calendar) infrastructure with one that allows you to more seamlessly use these applications together. The new services, which are based on the Zimbra Collaboration Suite, will enable clients to access their email, calendar, and contact lists from a single, consistently-designed web interface that allows them to easily share information between these services. The tools work equally well on Windows, Macintosh, and Linux operating systems and provide an open-source, standards-based solution offering alternatives for greater interoperability with other Stanford online tools. Additionally, the new services will offer much improved support for most handheld devices, making it easier for clients to use these devices for their Stanford work.

The project is currently under way and expects to start moving clients to the new services during summer 2008
its.stanford.edu/projects/integratedemailcalendar/

Unified Messaging

The Unified Messaging project replaces Stanford's current voicemail systems (both University and Hospital) with a new system which offers a number of advanced features. Using the new voicemail system, you'll be able to listen to your voicemail via phone, from a web portal, or in your email client; receive a fax as a .tiff file; have the system try to reach you at multiple numbers before forwarding a call to voicemail; and more.

The project is currently under way. IT Services will pilot the system beginning on March 12.
its.stanford.edu/projects/unifiedmessaging

Last modified Thursday, 05-Nov-2009 03:27:33 PM

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