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• Client Support

Client Support

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	Jan Cicero Executive Director Client Support		Virginia Tang Ibarra Executive Assistant

Shirley Hodges CRC / Desktop Systems		Jim Knox Documentation, Training, and Licensing		Chris Lundin Help Desk Services		Carolyn Kane Operator Services Center		Suzanne Schiessler Order Management
Kim Seidler Senior Technologist Maria Maravilla Senior Technologist Karen Zack Senior Technologist Desktop Systems Departmental Firewall Project		Documentation, Design, and Delivery Christopher Kittle, Mgr Cynthia Endriga Nuriya Janss Linda Pilkin 80% Dave Ream1 Marco Wise Brian Young Campus Readiness Ammy Hill2 Jo-Ann Cuevas Technology Training Services Nancy Baumann, Mgr John Baltierra Mark Branom Don Cameron Mary Donoghue Luvien Tran 50% Software Licensing Pat Box 50%, Mgr Debbi Barley Robin Cohen Edith Gabrysch-Marsiske Jane Tansuwan		Service Desk Tom Goodrich 50%, Mgr4 Jamal Clark Michael Dimaano Lien Duong Lupita Escobedo Rahel Fidel Michael Gonzalez5 Fred Miclat Technical Analyst Group Jason Cowart, Mgr Kusum Kumar Chris Rose3 Adam Seishas Sunny Sopapunta Lori Wisneski 80% Dean Zanardelli Support Tools and Metrics Tom Goodrich 50%, Mgr4 April Wen Melissa Wibom IT Operations Center Chris Lundin, Acting Mgr Matthew Cochran Marty Dart Dan English John Gruver Arlen Jew Marvin Kirkendoll Allain Malimban Anna Pettinati3 Chauncey Smith John Wallwork		Debbie GarciaOperations Supervisor Day Shift Kim Allbee Aaron Alves3 Narlen Blue Arm John Childress Francine Ewing Jenny Fausel Penny Gregoire Astrid Lutz Aaron Owens Vincent Perry Shari Stamper Javier Villegas3 Connie Wade Doug White Elizabeth Wubishet Swing Shift Cindi Cabal Jon Cereghino Ahmad Ebrat Cornelia Elmore Cassandra Felleman Kookie Jorgensen Jay Khan Walter Lutz3 Patrick Rocillo Tony Villegas3 Ron Ziadeh Owl Shift LaMonte Curtis Jason Griffie Ed Horrigan C. J. Wiley OSC Administrator Araceli Pulido On-Call Specialist Vacant Pager Administration Russell (Tim) Brown Misty Rivera		Order Processing Vicki Hallett, Mgr Pam Morrow Karla Mosley3 Grace Quadro Steve Quejada Brenda Rehbein Jared Sanz-Freilich Leah Sze Melissa Utecht Sarah Webb Service Desk Christina Gonzalez Kimberly Korth Candy Lowe Jonathan Randolph Janis Welch Cell and Card Services Support Nancy Gutgsell3 Larry Ibarra Mellani Miller Victoria Sarem Service Consulting Nancy Ansaldo Susan Arsenault Ernie Phipps Greg Steiger Dominga Zepeda Carlos Zertuche Christina Zuffinetti
1 Technical Lead 2 Campus Readiness Lead 3 Team Lead 4 Dual Report to Business Services 5 Contractor