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STANFORD UNIVERSITY

INFORMATION TECHNOLOGY SERVICES

Employee Satisfaction Survey Results

Shared Communication Services Results

Q1: My work group is one in which I feel valued and am able to do my best work.

  Unfavorable Neutral Favorable
Shared Comm. Services 19% 20% 61%
Networking Systems 21% 14% 64%
Operations 16% 17% 67%
Order Management 44% 25% 31%
Technical Facilities 0% 11% 89%
Other 0% 75% 25%

Q2: IT Services Directors and Executive Directors consider feedback and try to make positive changes to improve the work environment.

  Unfavorable Neutral Favorable
Shared Comm. Services 22% 28% 50%
Networking Systems 14% 14% 71%
Operations 15% 40% 45%
Order Management 50% 19% 31%
Technical Facilities 22% 0% 78%
Other 25% 0% 75%

Q3: I think this organization is a better place to work today than at the time of the previous survey (May 2004).

  Unfavorable Neutral Favorable
Shared Comm. Services 23% 29% 48%
Networking Systems 0% 29% 71%
Operations 22% 33% 45%
Order Management 62% 19% 19%
Technical Facilities 0% 11% 89%
Other 0% 50% 50%
Last modified Tuesday, 21-Mar-2006 02:45:16 PM

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