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STANFORD UNIVERSITY

INFORMATION TECHNOLOGY SERVICES

Employee Satisfaction Survey Results

IT Services Level Results

Q1: My work group is one in which I feel valued and am able to do my best work.

  Unfavorable Neutral Favorable
IT Services 17% 14% 69%
Client Support 17% 7% 76%
Fin., Admin., & Strategy 6% 16% 78%
Shared App. Services 18% 12% 70%
Shared Comm. Services 19% 20% 61%

Q2: IT Services Directors and Executive Directors consider feedback and try to make positive changes to improve the work environment.

  Unfavorable Neutral Favorable
IT Services 17% 24% 59%
Client Support 15% 19% 66%
Fin., Admin., & Strategy 3% 28% 69%
Shared App. Services 21% 21% 58%
Shared Comm. Services 22% 28% 50%

Q3: I think this organization is a better place to work today than at the time of the previous survey (May 2004).

  Unfavorable Neutral Favorable
IT Services 16% 28% 55%
Client Support 15% 29% 55%
Fin., Admin., & Strategy 3% 25% 72%
Shared App. Services 12% 27% 61%
Shared Comm. Services 22% 29% 49%
Last modified Tuesday, 21-Mar-2006 02:33:45 PM

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