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STANFORD UNIVERSITY

INFORMATION TECHNOLOGY SERVICES

Employee Satisfaction Survey Results

Client Support Level Results

Q1: My work group is one in which I feel valued and am able to do my best work.

  Unfavorable Neutral Favorable
Client Support 17% 7% 76%
CRC 24% 3% 72%
DTLP 17% 6% 78%
Proc. & Acct. Management 0% 14% 86%
PMO 10% 10% 80%
Help Desk 29% 7% 64%
Other 0% 13% 87%

Q2: IT Services Directors and Executive Directors consider feedback and try to make positive changes to improve the work environment.

  Unfavorable Neutral Favorable
Client Support 15% 19% 66%
CRC 14% 24% 62%
DTLP 17% 17% 66%
Proc. & Acct. Management 17% 17% 66%
PMO 20% 10% 70%
Help Desk 21% 21% 57%
Other 0% 13% 87%

Q3: I think this organization is a better place to work today than at the time of the previous survey (May 2004).

  Unfavorable Neutral Favorable
Client Support 15% 29% 55%
CRC 21% 38% 41%
DTLP 12% 18% 70%
Proc. & Acct. Management 0% 29% 71%
PMO 10% 30% 60%
Help Desk 21% 21% 57%
Other 12% 38% 50%
Last modified Tuesday, 21-Mar-2006 02:41:50 PM

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