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Browse, search, and order services (Software)

Tailor a list to my primary affiliation or role. Requires SUNet ID and Password. [what's this?]

AFS

AFS (Andrew File System) is a distributed file system that enables cooperating hosts (clients and servers) to efficiently share file system resources across local and wide area networks. At Stanford, AFS is easily accessed via the Web and serves as the campus-wide file system. AFS is distributed among fifteen servers and provides three terabytes of usable disk space, which is backed up nightly. This stable, distributed system is where the University's main web site and linked files are hosted.

• Launch: afs.stanford.edu
• Information: services.stanford.edu/afs/

AFS Disk Space/Storage

Every owner of a full service SUNet ID is granted 1GB of AFS disk space for storing web pages, text files, computer programs, and other forms of electronic information. This space is also referred to as disk quota or sometimes just quota. IT Services provides online forms for requesting additional space allocations or the larger Research Disk Space service, which utilizes non-AFS resources for massive storage needs.

• Information: services.stanford.edu/afs/
• Information: Storage (all centrally provided options)
• Request: AFS Quota Request
• Request: AFS Group Request

Apple at Stanford Web Site

Apple at Stanford is a web site where Stanford students, faculty, and staff can find links to purchasing deals, hardware/software information, system and security news, and support resources and documents. IT Services, Residential Computing, the Purchasing Office, the Stanford Bookstore, and Apple Inc. all contribute to this overview and access-point to “all things Apple.”

• Order and Information: apple.stanford.edu

Backup and Recovery for Desktops

IT Services provides data backup and recovery services for desktop machines. Your local IT support staff or an IT Services consultant (for a fee) will install and configure the client software on your computer. Once configured, the software will automatically back up your system at a specified time each workday. If you accidentally overwrite or delete a file, you can recover it yourself using the client software. File recovery is available 24 hours a day, seven days a week.

• Information: backup.stanford.edu
• Order: helpsu.stanford.edu/helpsu.cgi?pcat=BaRS
• Rates: datarates.stanford.edu

Big Fix Patch Management

BigFix Enterprise Suite is an operating system patch management service that allows system administrators to manage the testing and distribution of critical security updates.

• Information: services.stanford.edu/bigfix/

Calendar

Stanford’s university-wide calendar system provides an online personal agenda and the ability to schedule meetings and events with other users. Stanford Calendar is accessible via the web, integrating Webmail, Address Book, and Contacts in a single page. Stanford Calendar is provided free of charge to faculty, staff, and students. A SUNet ID is required for access.

• Information: calendar.stanford.edu
• Launch: webcal.stanford.edu

CGI Service

The Stanford CGI (Common Gateway Interface) Service enables users to run programs on the web server to provide dynamic content, collect user input, and offer services otherwise unavailable on the normal Stanford Web service. CGI is available, by request, to any user, group, or department with assigned AFS space.

• Information: cgi.stanford.edu
• Activate: Personal CGI Account

Classrooms with Technology Enhancements

Many classrooms across the Stanford campus are equipped for multimedia presentations and technology instruction.

• Information: courses.stanford.edu/topic-learningspaces.html
• Information: academiccomputing.stanford.edu/rooms/
• Information: techtraining.stanford.edu/rental/
• Information: wallenberg.stanford.edu/teachresources/reserveteaching.html
• Information: registrar.stanford.edu/faculty/classrooms/enhanced_classrooms.htm?id=1
• Request: www.stanford.edu/services/techtraining/rental/rental_form.html

Collaboration Tools

The Collaboration Tools Installer provides an easy way for Stanford groups and departments to activate one or more unique instances of the Drupal (content management), MediaWiki (wiki), or WordPress (blog) in their AFS web space. While the group or department “owner” must handle all content and user account management/support, IT Services makes sure that back-end application code and official Stanford look-and-feel components are kept functional, infrastructure-integrated, and up-to-date.

• Information: web.stanford.edu/drupal
• Information: web.stanford.edu/mediawiki
• Activate: tools.stanford.edu/cgi-bin/cgi-install
• Information: web.stanford.edu/wordpress

Computer Clusters

Public computer clusters are available to members of the Stanford community at a variety of campus locations, including the Residential computer clusters, and those in Green and Meyer Libraries, Tresidder Student Union, and Terman Engineering.

• Information: unixcomputing.stanford.edu
• Information: academiccomputing.stanford.edu/clusters/index.html
• Information: library.stanford.edu/depts/green/where/computer/green_cluster.html
• Information: academiccomputing.stanford.edu/clusters/meyer_index.html
• Information: academiccomputing.stanford.edu/clusters/tresidder_index.html
• Information: library.stanford.edu/depts/eng/about/equipment.html
• Information: rescomp.stanford.edu/student/services/clusters/

Database Administration Service

IT Services provides consulting and assistance with databases and database vendors, as well as hosting and support.

• Information: services.stanford.edu/databaseadministration
• Rates: datarates.stanford.edu
• Order: This service must be ordered by a Department Contact with access to OrderIT

Dell Purchase Program

Stanford has negotiated a partnership with Dell to supply desktop and laptop bundles at specially discounted prices to faculty and staff making purchases of Stanford-owned equipment or to students, faculty, and staff for personal purchases. If the bundles don't suit your needs, you can still get special, low Stanford pricing when ordering from the full Dell catalog using the online stores linked from the purchase program web site.

• Order and Information: dell.stanford.edu

Directory Services (OpenLDAP)

Stanford uses OpenLDAP (Lightweight Directory Access Protocol) software to enable the searching and browsing of directory information in its central information systems. Without the Directory Services, web-based systems like Stanford.You and Axess would be unable to connect Stanford users to their personal or group information.

• Information: services.stanford.edu/directory

Email

The email.stanford.edu web site provides all you need to know about the free @Stanford email account included with every regular full service SUNetID. Among the topics covered are how to obtain and set up Stanford-supported email applications, how to set your vacation (autoreply) message, how to fight viruses and spam, how to create and manage mailing lists, and how to use your @Stanford email account when youre off-campus. The site also links to resources for system administrators hosting local email services.

• Information: email.stanford.edu
• Request: Restore Email
• Request: Recover Email Headers
• Request: Email Status
• Request: Departmental Email Account
• Request: Departmental Email Account access control list editor
• Request: SUNet ID (campus email account)
• Request: SUNet ID Password Reset (self-service)
• Request: Set a vacation message (auto-reply)

Essential Stanford Software ESS

Essential Stanford Software is a suite of applications, from anti-virus to web browsers, provided free of charge to faculty, staff, and students via the Web or CD-ROM.

• Information: ess.stanford.edu

HelpSU (Stanford Help Request System)

The helpsu.stanford.edu web site is Stanford’s central online help request form used for various (mostly IT) services. The system behind the HelpSU form front-end allows schools, departments, and central offices to track user service requests. Other support groups at Stanford also use HelpSU for tracking their work. The software currently used for the HelpSU system is Remedy Help Desk.

• Launch: Submit a HelpSU Request
• Information: HelpSU for Consultants

IMAP Email

IMAP is a service that stores all of your email on a central IT Services managed server, giving you access to all of your messages, old and new, at work, at home, or anywhere a web browser is available. You can use IMAP with your favorite email program by making some basic changes to the program. With some limitations and additional cost, IMAP can support group accounts that allow multiple users to access the email in a single mailbox, each using his or her own SUNet ID and password.

• Information: imap.stanford.edu

iPass

Stanford has contracted with iPass to provide fee-based, remote connectivity service with access to wireless hotspots, wired broadband, and dial-up. Using a client interface on your Windows or Macintosh PC, iPass consolidates Internet service providers into a single global virtual network. iPass can auto-detect Wi-Fi networks and auto-configure your Wi-Fi network interface card, and also supports both home and Stanford wireless networking. Note: iPass is available for Stanford faculty and staff only; it is not available for students.

• Information: ipass.stanford.edu

IT Help Desk

The Stanford IT Help Desk is the University's central support service for IT, especially in the areas of systems trouble, network connectivity, and the use of supported desktop applications (Essential Stanford Software). The Help Desk teams provide two stages of support to faculty, staff, and students: an attempt to resolve problems or answer questions within ten minutes or, if quick resolution is not appropriate or achievable, assignment to a consultant for in-depth assistance.

• Information: helpsu.stanford.edu
• Information: answers.stanford.edu

IT Open House

Co-sponsored by IT Services and CWA, this annual fall quarter event is designed especially for faculty and staff but also draws a number of students. Representatives from about 30 campus-wide technology service groups reserve booth space to meet attendees, answer their questions, and distribute literature, samples, and souvenirs.

• Information: itopenhouse.stanford.edu

IT Services Course Support

For every class taught at Stanford, faculty members and TAs are entitled to a suite of centrally-hosted online services (previously called Leland Course Support) that have become an indispensable part of University-level instruction: web site space and templates, an email mailing list, a newsgroup for online discussions, and a central location on the campus network for sharing and storing documents and other data. There is no charge for these services and they are easy to request, via a single online form.

• Request and Information: its-course-support.stanford.edu

Kerberos

Kerberos is the heart of Stanford’s campus-wide network security infrastructure and is integral to the authentication services provided by components of Essential Stanford Software (esp. Stanford Desktop Tools) and by Stanford WebAuth.

• Information: services.stanford.edu/kerberos/

Licensed Software

The IT Services Software Licensing group negotiates and manages software licensing University-wide. The group’s web site provides an extensive list of available software. If you don’t find what you need on the list, staff will help you find the best alternative source.

• Order and Information: softwarelicensing.stanford.edu

MySQL Database Hosting

MySQL is the world’s most popular open source database management system, frequently used in combination with the PHP programming language to build dynamic, interactive Web sites. Stanford’s MySQL Database Hosting service, provided by IT Services, makes accounts and storage space available for Stanford departments and official University groups and services to develop and maintain their own MySQL databases and applications.

• Information: services.stanford.edu/sql
• Activate: MySQL Account Registration

NetDB

NetDB is a database tool used primarily by LNAs (local network administrators) and IT Services staff to assign and manage IP addresses for computers and printers.

• Information: www.stanford.edu/services/netdb/

OpenAFS

IT Services packages OpenAFS client software for both Windows (XP/2000) and Macintosh (OS X). This software provides an alternative to SFTP clients like SecureFX (for Windows) and Fetch (for Macintosh) for users who frequently access files in AFS space.

• Information: services.stanford.edu/openafs
• Order: Download Open AFS for Mac and Windows

Services from Other IT Providers (computing.stanford.edu)

Many of Stanford’s campus-wide computing and technology services are provided by organizations other than IT Services. In some cases, IT Services may be a partner in supporting or maintaining a service, but another organization really owns the service or takes care of delivering it to the community. The University Libraries’ Academic Computing and Residential Computing departments, for example, provide a wide range of services directed toward the needs of faculty, students, and researchers. Meanwhile, many of the online tools for the University’s business activities are maintained and supported by the Administrative Systems department (which is, like IT Services, part of the Business Affairs organization). And there are still other important services offered to Stanford affiliates by a number of other organizations. Because IT Services provides the technological foundation and underpinnings for so many of these campus-wide services, we are working to expand this online catalog during 2008 to enable searching for services from all providers. Until that time, you can find information on the University’s main Computing and Communication pages (computing.stanford.edu).

• Information: computing.stanford.edu
• Information: Stanford IT Support Organizations

Shibboleth

Shibboleth is a federated authentication system that allows Stanford users to authenticate securely using their SUNetID to some services at non-Stanford sites. It also allows webservers at Stanford to authenticate users from some non-Stanford institutions using the users' local authentication credentials.

• Information: services.stanford.edu/shibboleth

Software

The Software Licensing group within IT Services provides information and services to Stanford faculty, students, and staff that help them obtain the software they need at the lowest possible price. The Software Licensing group’s web sites allow users to search a database of products and providers and, depending on availability, purchase online through its web store or be directed to other University or vendor sources.

• Information: software.stanford.edu (search portal)
• Information and order: softwarelicensing.stanford.edu (group page and online store)

Stanford Instant Messaging

Stanford Instant Messaging (Stanford IM) is a centrally-funded service provided free-of-charge to the Stanford community. Stanford IM runs on a secure Stanford server and network and takes advantage of Kerberos-based authentication and SSL encryption. The service helps University staff to communicate securely about University business with their co-workers.

• Information: services.stanford.edu/instantmessaging

Technology Support for Courses (web site)

Technology Support for Courses is Stanford’s link-gateway to the rich array of services that support teaching and learning. An introduction to the essentials is also available, tailored to the needs of instructors new to Stanford.

• Information: courses.stanford.edu

Training

The IT Services Technology Training web site includes a current list of instructor-led and online IT training opportunities offered by IT Services.

• Information: onlinetraining.stanford.edu
• Information: techtraining.stanford.edu/courses.html
• Order: Axess

Usenet Newsgroups

Usenet is a computerized message system that spans the globe. Similar to a computerized bulletin board but much larger in scope, Usenet has thousands of discussion areas, known as newsgroups, about everything from computers to politics to recipes. Thousands of articles are exchanged every day. Newsgroups that begin with su are used by Stanford student, staff, and faculty organizations to exchange information and opinions about university-related matters.

• Information: services.stanford.edu/usenet/

Virtualization: Managed Virtual Server

Managed Virtual Server is a fee-based service available to Stanford departments as an alternative to hosting & managing dedicated, physical server equipment. Virtualization technology allows multiple virtual servers to be hosted independently on a single physical server. This service is currently available only for “non-restricted” data (as defined by the Information Security Office).

• Information: services.stanford.edu/virtualservers/
• Rates: datarates.stanford.edu
• Order: This service must be ordered by a Department Contact with access to OrderIT

VPN Virtual Private Network

Stanfords VPN service allows any Stanford affiliate to connect to SUNet remotely from any available network connection almost anywhere in the world: including from home, from many hotels, and even from within some company networks.

• Information: vpn.stanford.edu

WebAuth

WebAuth is a comprehensive system for authenticating web users that was developed to protect Stanfords web sites in AFS space, but can be used in other environments that use Apache web server software. WebAuth relies on a login server that establishes a users identity on their first attempt to access a protected web site. Once the user has logged in to the login server, their identity is carried in a cookie and they will not need to enter their password again until their credentials expire, even if they visit other protected web sites.

• Information: webauth.stanford.edu

Windows at Stanford

The Windows environment at Stanford is supported in a variety of ways. There are two different web sites that provide information and links to support resources:

• Information: windows.stanford.edu
• Information: windows.stanford.edu/Stanford/Services/Winsystems.html
• Order: This service must be ordered by a Department Contact with access to OrderIT
• Rates: datarates.stanford.edu