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"At our school, there is a true partnership between parents and teachers. It feels like we are both raising the same child."
-- A parent at San Francisco Community School

Successful schools do not operate in isolation. They build connections to families and communities as a way to strengthen relationships in support of children, and as a way to better understand students so that teaching can be tailored to them as individuals.

Creating Family-School Partnerships
Most traditional schools – and even many new small schools – see parent involvement as a secondary goal. They say they will teach the child, no matter what is happening at home. Yet differences between the norms and expectations of home and school can lead to serious disjunctures that cause students to fail in school. If parents do not understand or trust what is happening at school, they are not as likely to support and reinforce their children’s efforts to succeed there. If parents do not know what the school expects and needs from their children and from them, it is difficult for them to respond in supportive ways. Just as strong teacher-student relationships can provide students with invaluable support, so, too, are solid partnerships among teachers and families a key component of student success.

Part of the difficulty in creating strong family-school connections is that parents often do not feel welcome at school, especially in high schools. Many have vivid memories of their own negative experiences in school. Usually the only reason the school contacts them is to tell them that their child is in trouble: Teachers who call home with positive news are the exception, perhaps not surprisingly given teachers’ typical load of 150 students or more. And when parents do make an effort to reach the school, they are frequently shunted around between counselors, deans, and assistant principals, none of whom knows very much about their child.

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Treating Families as Experts
If educators in small schools truly value family involvement, they can reinvent this dysfunctional relationship and reach out to create common ground with families, which leads to mutually supportive practices at home and at school. To establish this kind of partnership, teachers and administrators must recognize that parents and guardians are experts on their children’s needs and treat them as such. Parents can offer observations about students’ strategies, paces, and styles of learning; their different strengths and experiences; the ways they express what they know; and the kinds of teaching strategies that are effective for them. When teachers’ insights are supported by parents’ insights, teachers can more easily connect students’ experiences to curriculum goals.

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Looking at Student Work Together
In effective schools with performance assessment systems, teachers often draw parents into these conversations about their child’s learning process by inviting them to participate in conferences about students’ exhibitions and portfolios. These may be the centerpiece of teacher-family conferences, which are held regularly in high schools as well as elementary schools, creating a common starting place for understanding the work of the school and the student. When teachers and parents look at student work together, they begin to talk about what the child is doing and learning and how they both can support the educational process. Teachers in successful schools also invite parents to visit the classroom when they can and to contribute to the curriculum whenever possible.

To make these conversations possible, educators must understand families’ cultures and, whenever possible, communicate with them in their primary languages. This means translating documents and using translators at meetings (including, often, the students themselves) so that non-English speaking parents can be full participants in the life of the school.

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Finding Ways to Meet
Reaching out to families in a meaningful way is not easy: It requires time and perseverance to establish the sustained relationships with parents that will lead first to mutual understanding and then to cooperation on behalf of children. Some schools begin their outreach with visits to churches or community centers where families congregate; they also host meetings at school and welcome parents with food, translation services, and child care. Regular one-to-one meetings between teachers and parents or guardians (even in high school) help build relationships and keep lines of communication open. Effective schools hold these meetings at various times and provide translation and child care to accommodate parents’ schedules and needs. If parents are unable to come to the school – and even if they are – teachers make home visits to show their commitment to working with families to support their children’s education. Advisory structures and looping, as well as smaller student loads, make these contacts feasible and encourage the development of strong parent-teacher relationships.

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Co-Constructing Schools
Many effective new schools have engaged families in the design and start-up process, so that the school represents an educator-family partnership from the start. In some cities, grassroots community organizing groups have been deeply involved in starting new schools (see profiles). When alliances among teachers and families develop across class, race, and culture in the process of creating a new school, the results can be extremely powerful.

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Supporting Family Learning
Some schools run family literacy or continuing education programs (or partner with community agencies that run such programs at the school) to provide useful services to families and at the same time welcome them into the school community. Parents who attend such activities at the school during school hours get to know teachers and other school staff and feel more comfortable talking with teachers about their children’s education (Henderson, 1994).

In a broader sense, family-school connections are essential because they place education where it belongs – at the heart of the community. Unlike the traditional factory-model school representing a faceless system, the small redesigned school has the potential to be an integral part of the neighborhoods it serves – and even to help build community in those neighborhoods around the critical goal of education.

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On This Page
Creating Family-School Partnerships
Treating Families as Experts
Looking at Student Work Together
Finding Ways to Meet
Co-Constructing Schools
Supporting Family Learning

Schools that Make Community Connections
Sherman Oaks Community Charter School

Other Examples of Family & Community Connection
Oakland Community Organizations &
Bay Area Coalition for Equitable Schools

Related Links
Key References