Stanford University now contracts with CHEMTREC (not ChemTel) to provide 24-hour emergency service for shipping biological goods or dry ice.
The emergency CHEMTREC number to use is 1-800-424-9300. You are to place this on your Shipper's Declaration form.
CHEMTREC registrants are authorized to place the CHEMTREC phone number on their shipping papers, as required by US hazardous materials transportation regulation 49CFR172.604. When using CHEMTREC, please be sure you include "Stanford University" in your sender's address on the box.
We DO NOT recommend that you also put the CHEMTREC number on the product's packaging, particularly if it is not accompanied by another toll-free number to be used for all other product inquiries that are not concerning a product spill, leak fire, exposure or accident.
More information on the CHEMTREC service can be found at http://www.chemtrec.com/Chemtrec/