Fire Safety

To Request Fire Protection Service

Fire Protection Services of the Stanford University Fire Marshal's Office, provides repair, replacement or installation of Fire Protection equipment to our customers based on work requests and available staffing. Fire Protection Services will determine service request schedules based on timely written work requests and customer needs. A minimum of 48 hours prior to date and time of necessary service is requested. Service requests received after 3:00 p.m. will be considered for the next working day. Extra notice is always desirable to ensure that your request is met. Service requests missing information may not be processed within 48 hours and are subject to delay.

To Request Service

To request service for fire alarm, fire sprinkler or fire extinguisher, you may download the request form in Microsoft Word or Adobe Acrobat format.

Instructions for MS Word:

1. Fill out the form online.
2. USE "Save AS" command to save the completed form on your desktop.
3. E-mail the form you saved on the desktop as an attachment to
sufmo_services@lists.stanford.edu, or submit by FAX at (650) 723-1373.

Instructions using Adobe Acrobat:

1. Fill out the form online.
2. Print the form by pressing print icon on the browser.
3. FAX the form at (650) 723-1373.

After sending the request, please call (650) 725-2129 and ask to speak to the Lead Tech or Supervisor to schedule a technician to do the work.

Emergency Service and Quick Responses.

Fire Protection, in accordance with the guidelines established by the University Fire Marshal, has the authorization to determine emergency service. Emergencies are generally defined as broken equipment that has a serious impact on the Fire Alarm control panel or the Fire Protection for a building.

To request Emergency Service, telephone Fire Protection Services @725-2129 or Facilities Operations Work Support Emergency Number @723-2281. Once the Emergency is under control, the requester shall place a service request using the Procedures as outlined above.

Billing Charges for Service

All rates listed are during our normal hours of business, 6:30 A.M. - 3:00 P.M. Monday thru Friday.

Holidays are billed at double time rate per hour.

A callback to provide service after normal business hours is a minimum 4 hour charge.

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