I will give a short synopsis of the evolution of SAP ERP technology to motivate the value of our new collaboration project POEM "Policy-Oriented Enterprise Management".
After a short outline of this project and its benefits, I want to focus on some ideas how the interaction of an "enterprise physics" system and its users can evolve the systems's knowledge (particularly policies) and, at the same time, users can be assisted in obtaining an understanding of the system's activities on the basis of explanations and simulations facilitated by an assistant facilitating policy-oriented enterprise management.
Download slides for this presentation in PDF format.
About the speaker:
Matthias Kaiser Ph.D. is a senior research scientist at the SAP Research Center in Palo Alto.
His current research activities focus on the conceptualization and realization of new webservice technologies for business process generation, verification and validation using methods of computational logic.
He also conducts research in proactive intelligent user interfaces to improve accessibility and usability of complex applications. This research is strongly leveraging from approaches in knowledge representation, cognitive science as well as natural language processing.
Besides his research activities at SAP he is a visiting scholar at the Artificial Intelligence Lab At Stanford university.
Before joining the research center, he had worked in CRM developing key functionality for the call center solution database product. Before working with SAP, Matthias was a senior research scientist at the German Research Center for Artificial Intelligence, where he headed a team conducting research and development of natural language interfaces and information extraction.
Matthias received his Ph.D. in computational linguistics from the University Leipzig and was awarded a postdoctoral grant at the renouned International Computer Science Institute which is affiliated with the University of California at Berkeley. He also worked with the department for cognitive studies at UC Berkeley in the areas linguistics and human problem solving and reasoning.
SAP Research Center
Palo Alto, CA