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A Publication of the Stanford Graduate Program in Journalism

Home > Authors > Online Gamers Struggle To Mourn Real Death In The Virtual World

Online Gamers Struggle To Mourn Real Death In The Virtual World
By Shannon Snow
February 7, 2005

A large moon set behind the mountains late Friday evening as dozens gathered in a memorial vigil for Chris Liberty, a 24-year-old Florida man recently killed in a car accident. Many sat in quiet remembrance by two flickering fires and several reported shedding tears.

But it was no ordinary funeral. The attendees were trolls, orcs and the undead. The location was not a church, or anywhere in the physical world, but a web server. And until he died, many of the mourners never knew Liberty’s real name.

Liberty was one of 600,000 people in the gaming community World of Warcraft (WoW), a massive multiplayer online role-playing game, or MMORPG. The average MMORPG player is 26 years old and spends 22 hours a week playing online. Players of WoW, which was released late last November, interact with thousands like themselves as they quest to solve puzzles, kill monsters and undertake other virtual adventures.

While the world the players meet in may be fantasy, the relationships that develop in online games are real, according to Nick Yee, founder of The Daedalus Project, which is devoted to studying the psychology of MMORPG players.

“Good friendships are often built on situations in which a person needs help and a friend steps in,” said Yee, a doctoral candidate at Stanford University. While Yee says these situations are becoming less common in real life, “they happen every day in online gaming.”

By raiding castles, exchanging goods and fighting enemies, camaraderie develops that is very powerful, according to Yee. “People feel they can judge a person’s character by the way they interact in the game.”

Studies have also shown that people are more open and forthcoming when interacting with others via computer, resulting in relationships that may seem closer than those in real life.

So when a player dies in a physical way that cannot be resurrected by a restart or a saved game, members of the MMORPG community can feel not just virtual, but visceral grief.

Liberty’s funeral wasn’t the first one held in the virtual world. After September 11, players of the popular MMORPG EverQuest held a mass vigil for those killed in the tragedy.

Death in the virtual world can also be met skepticism, according to Yee. It is not unheard of for a player, especially one who is heavily invested in the game, to burn out and want to stop. Guilty or ashamed, they opt to “kill” their online identity instead of telling the truth or leaving the forum without notice.

“People take their online identities seriously,” said Jeremy Bailenson, professor of communication and head of the Virtual Reality Lab at Stanford University.

The few who questioned the legitimacy of Liberty’s death were outnumbered by believers in Syctharic, the online identity in which Liberty spent up to eight hours a day.

Recently unemployed, Liberty often chatted with players on Instant Messenger and participated in online WoW web forums, according to Michael Ten Hagen, a close friend who was with him the night of the car accident.

Ten Hagen was the one to post the news of Liberty’s death on the WoW online forum.

“He had many friends [in the game],” said Ten Hagen, also a WoW player under the identity Freaks. “I had to post for him since it was only right that they knew even though they had never seen him in person. I would have wanted to know if I didn’t know him in person.”

The posting elicited hundreds of responses expressing shock, sympathy and grief. Some players wrote emotional messages to the web forum recounted their pleasant memories of playing with Syctharic, a few calling him one of their “best friends.”

Some messages were so heartfelt that the deceased’s sister printed them out and displayed them at the funeral visitation. Many guests attending had no idea of the man’s involvement in MMORPGs.

But players at the virtual funeral already understood the significance of the time Liberty spent in WoW.

The vigil “was one of the most impressive things I’ve ever seen in my 10 years of online gaming,” wrote one WoW player, identified only by his game identity Capmichele, on a web forum. “I’m honored to say I was there and that I felt the meaning of what we were doing deep down in my soul.”

Contact Shannon Snow at ssnow@stanford.edu

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©2004 Graduate Program in Journalism, Department of Communications, Stanford University