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Collections Emergency Response Manual (CERM)

This document is an abridged version of SUL/AIR's Collections Emergency Response Manual. It has had confidentail information excised and may be disseminated without restrictions

Download Collections Emergency Response Manual (Cerm)—PDF
Unabridged Version (authorized SUL/AIR staff only)
Version for General Public

These PDF document are meant to printed printed and then photocopied duplex (blank pages are inserted for proper alignment of section beginnings